Built so no renewal slips through.

Riley is in development. Every name and number here is an example.

  1. 120days outnobody chased it

    The renewal nobody chased is the one that slips.

    Why we started
    Who we build for
    Owner-led independent property and casualty agencies of 5 to 20 people that write commercial insurance.
    Who carries the book
    A few account managers carry the whole book: service, new business and every renewal.
    What commercial renewals take
    From about 120 days out, someone has to chase payroll, vehicles and loss runs, read the carrier's offer and, if it jumped, ask other carriers for quotes. It gets pushed aside by whatever rang the phone that morning.
    Why it matters
    A slipped renewal can become an E&O problem.
  2. 1AI employeenamed Riley

    Riley does the chasing, and says it's an AI.

    In training, a licensed person OKs every email first.

    Example: Riley's draft to Tom Brennan asking for payroll, vehicles and loss runs, signed Riley, AI employee, with Approve, Edit and Reject
    What employee means
    Job
    Commercial renewals, from 120 days out.
    Manager
    The owner, or a manager you choose.
    House rules
    Client email hours: 8 AM to 8 PM, by default.
    Record
    Every step, exportable.
    In training
    Every email waits for a person's OK.
  3. 5rulesit works by

    A person makes every coverage call.

    Example: Next step in Riley, shop it or keep Lakeshore Mutual's offer, $48,210 to $54,960, up 14.0%, your call
    All five rules
    1. It says it's an AI.
    In the first message of every thread and in its signature.
    2. A person decides anything that touches coverage.
    Riley never quotes, binds or changes coverage.
    3. Every step has a receipt.
    Each send is read back, checked and kept on record.
    4. The agency owns its data.
    Export it any time.
    5. The owner can pause it.
    Being built.
  4. Nowin developmentwaitlist open

    Your turn starts with 30 days free.

    What comes next
    Now
    We're building Riley. It isn't working at an agency yet.
    Next
    The waitlist is open. A free trial comes in turn: 30 days, no card.
    Later
    More AI employees. Plans, not products.
  5. Holloway Labs, Inc.Indianapolis, IN

    Write to the people building Riley.

    [email protected]
What is Holloway?

Holloway makes AI employees for independent insurance agencies. The first is Riley, a Renewals Coordinator. Riley works each commercial renewal from 120 days out: it asks clients for updates, chases what's missing, requests carrier quotes and keeps a record of every step. Riley is in development. Holloway is made by Holloway Labs, Inc. in Indianapolis.

Want Riley on your renewals?

Join the waitlist