Holloway Join the waitlist

One renewal, from 120 days out to done.

Join the waitlist Free renewal slip check

Riley is in development. Every name and number here is an example.

In training, a licensed person OKs every email first.

  1. 120days outJul 17

    Riley drafts the ask. You OK it.

    Example: Riley's draft to Tom Brennan asking for payroll, vehicles and loss runs, with Approve, Edit and Reject

  2. 90days outAug 16

    Tom replies. Riley marks the source.

  3. 60days outSep 15

    The offer is up 14%. You decide.

    Example: Next step in Riley, shop it or keep Lakeshore Mutual's offer, $48,210 to $54,960, up 14.0%, your call

  4. 30days outOct 15

    Every send, read back and checked.

    Example: the receipt for the approved renewal request to Tom Brennan, read back and checked

  5. 0Renewal dayNov 14

    You close it. It's all on record.

    Example: Riley's activity record for Hoosier Paving LLC, from the file opened 120 days out to the choice to shop the offer

What Riley won't do.

  • Never Quote
  • Never Bind
  • Never Change coverage

A licensed person makes every coverage call.

Everything else it won't do
Answer a coverage question
It goes to the account manager. Riley tells the client it's an AI employee and that a person will reply.
Ask for private numbers
Riley never asks clients for Social Security numbers, birth dates or driver's license numbers by email.
Pass as a person
Riley says it's an AI employee in the first message of every thread and in its signature.
Send when it isn't sure
It holds an email when it isn't sure it read a number right, when the recipient isn't on file, outside client email hours, or when its safety check can't finish. A person checks the source.
Call or text
Your people make the calls. Texting comes later, once carrier registration clears, and only after a client replies YES.
Send on its own before it earns it
Every email waits at first. After 20 clean jobs of one kind for one account manager, Riley asks to be promoted, and the account manager or the owner decides.
Get in the owner's way
The owner will be able to pause Riley in one click (we're building that now), turn on Approve everything, or send Riley back to training.
Email clients before a lawyer's review
Until a lawyer has reviewed the templates and disclosures, no client email goes out at all.

Straight answers.

Something else? Write to us.

Is Riley working at agencies today?

Not yet. Riley is in development. When it's your turn on the waitlist, Riley starts with 30 days free.

Does Riley connect to HawkSoft or AMS360?

Not directly. You email Riley your AMS360 or HawkSoft book report, or upload a CSV export, and it reads your renewals from it. A direct connection is planned for later.

Does anyone read Riley's emails before they go out?

Yes. In training, every email waits for the account manager on that book to approve, edit or reject it. Approving means reading the draft.

When can Riley send an email on its own?

Only after 20 clean jobs of one kind for one account manager. Then Riley asks to be promoted for that kind of email, and the account manager or the owner decides. Everything else still asks first.

What does Riley never do on its own?

It never quotes, binds or changes coverage, and it never answers a coverage question: those go to the account manager. It also holds an email when it isn't sure it read a number right, when the recipient isn't on file, outside client email hours, or when its safety check can't finish.

Will my clients know they're emailing an AI?

Yes. Riley says it's an AI employee in the first message of every thread and in its signature. It never asks clients for Social Security numbers, birth dates or driver's license numbers by email. Texting comes once carrier registration clears: a client must reply YES first, and STOP ends it.

Can I pause Riley or take back control?

Yes. The owner will be able to pause Riley in one click (we're building that now), turn on Approve everything, or send Riley back to training.

What happens to our data if we stop?

Your agency owns its data. If you stop, you get a full export, and we plan to delete your data within 90 days. The deletion process is still being built, and your agreement will set the details.

Get Riley early.

When it's your turn, Riley starts with 30 days free.

Join the waitlist